Privacy Policy

1. Introduction

Canary AI, Inc. ("Canary", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our competitive intelligence platform and related services (the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described herein.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and website URL. If you subscribe to a paid plan, our payment processor (Stripe) collects your billing information. We do not store credit card numbers on our servers.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, scan requests, competitors monitored, and session duration. This data helps us improve the product and understand usage patterns.

Competitor Data You Provide

You provide us with competitor website URLs, company names, and monitoring preferences. We use this information solely to deliver the competitive intelligence features you have requested.

Device and Technical Data

We collect your IP address, browser type, operating system, device identifiers, and referring URLs. We use cookies and similar technologies to maintain your session and preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Monitor competitor websites and deliver intelligence reports, alerts, and briefings
• Process transactions and send billing-related communications
• Send you product updates, feature announcements, and security notices
• Analyze usage trends to improve user experience and develop new features
• Detect, prevent, and address technical issues and security threats
• Respond to your support requests and inquiries

4. Data We Monitor (Third-Party Websites)

Canary scans and analyzes publicly available information from third-party websites that you designate as competitors. This includes publicly visible web pages, job listings, press releases, pricing pages, and other content accessible without authentication. We do not access password-protected areas, private databases, or non-public content of any third-party website.

5. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist in operating the Service (hosting, analytics, payment processing, email delivery)
• Legal Requirements: When required by law, subpoena, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
• With Your Consent: When you explicitly authorize us to share information

6. Data Retention

We retain your account information for as long as your account is active. Competitive intelligence data (scan results, alerts, briefings) is retained for the duration of your subscription plus 30 days after cancellation. You may request deletion of your data at any time by contacting us. We will process deletion requests within 30 days, subject to legal retention requirements.

7. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

We use essential cookies to maintain your login session and preferences. We use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings. Disabling essential cookies may prevent you from using certain features of the Service.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to or restrict certain processing of your data
• Export your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].